Representatives at the Center for Information (1-800-DIABETES [342-2383]) are your personal guides to information on diabetes, as well as American Diabetes Association programs and events. Over the last year, more than 150,000 people contacted us with questions and concerns, or to seek support or direction regarding diabetes and its management.

In addition to offering brochures/pamphlets on a variety of diabetes topics, your representative can also:

• Refer you to an ADA-recognized provider/education seminar in your area;
• Assist in connecting you with the appropriate local resources in your area;
• Assist people who face discrimination based on diabetes;
• Inform you of local Association events and programs, and volunteer opportunities;
• Process your personal donation or contribution.

At the core of providing this excellent service are highly-trained, dedicated personnel, who answer your non-medical questions in English or Spanish. In addition, a language interpreter service is available for any language.

Hours of operation

Our hours of operation are Monday through Friday, 9:00 a.m. to 5:30 p.m. ET.

Send us your question

For diabetes-related questions or to request a diabetes information packet, email us at askada@diabetes.org.

For Spanish-language assistance, email us at Preguntas@diabetes.org.

Please see below for other assistance.

Reason for Inquiry

Click on one of the choices below to send us an email:

• Resources for Assistance with Medicines, Supplies, Insurance, etc.
• Diabetes Information
• General information about diagnosing, treating, and living with diabetes.
• Removal from mailing list or calling lists or other complaints
• Local events such as EXPOs, Tour de Cure, Step Out, etc.
• Other Questions