Charlotte is Chief Operating Officer for the American Diabetes Association. Since 1940, the ADA has been committed to its mission to prevent and cure diabetes and to improve the lives of all people affected by diabetes. 

Charlotte is responsible for driving strategic initiatives, managing financial resources, and ensuring operational efficiency and effectiveness of ADA's programs and services. The divisions reporting into Charlotte include Procurement & Administrative Services, Convention Operations, Data Analytics, Financial Services, Human Resources, Information Technology & Services, Legal & Compliance, and Operations.

Charlotte first joined the ADA in 1990 and is a seasoned leader with decades of experience in both not-for-profit and public accounting. She has led several financial and operating teams through business process redesigns, system implementations, strategic business planning and execution, resource recruitment and allocation, budgeting, and designing KPI measurements.

Prior to joining the American Diabetes Association, Charlotte was a staff accountant at Ronald K. King, CPA, where she was responsible for compilation and tax preparation for several individuals, partnerships and corporations. Additionally, she was part of the audit assurance team. 

Charlotte holds a degree in Accounting from the University of Wyoming in Laramie, Wyoming. She is also a Certified Public Accountant.